Support Center
How can we
help you?
Account & Verification
Managing your profile and getting verified.
How to verify your account
Updating your profile info
Two-factor authentication
Rider Guide
Everything you need to know as a passenger.
Finding your first carpool
Payment methods
Rider etiquette
Driver Guide
Best practices for a successful journey.
Setting your routine
Insurance requirements
Managing cancellations
Safety & Trust
Our protocols and your protection.
Safety features overview
Reporting an incident
Community guidelines
Payments & Fees
Transparent pricing and automated sharing.
How cost-sharing works
Refund policy
Withdrawal process
App Settings
Customizing your Navia Ride experience.
Notification preferences
Privacy settings
Language options
Popular Questions
Still have questions?
Our 24/7 support team is here to ensure your journey is seamless. Reach out to us anytime via email or phone.
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Or call: +234 904 324 9861